National Park Travel, Inc. - Terms & Conditions

National Park Travel, Inc is a travel that specializes in national park vacations, and is not affiliated with the National Park Service or the authorized concessionaire of any national park. Your credit card will be used to pay the lodging facility and/or activity vendor according to their policies. National Park Travel does not mark up any prices, and rates listed on this website do not include taxes or park entrance fees. Each lodging facility, tour operator, and activity vendor may change its rates without notice.

For our service, we charge a 10% non-refundable reservation fee based on the total dollar amount of the reservations that we make. The reservation fee, billed separately to your credit card under the memo of "National Park Travel, Inc", is only assessed if we are able to obtain the reservations you request. By using the services of National Park Travel, you authorize National Park Travel to charge your credit card the non-refundable 10% reservation fee. The reservation fee may increase if you add rooms, add nights, add activities, or otherwise increase the total dollar amount of your original reservation. The reservation fee is non-refundable and it is not reduced even if you reduce the length of your stay.

Based on availability, you may be required to move between locations during multiple-night stays. If you need to cancel a reservation, you should contact our office directly by replying to the confirmation e-mail you receive from our office. National Park Travel is not responsible for room deposits and/or costs associated with a lodging or activity reservation. Although National Park Travel will assist customers with the resolution of disputes over room or activity deposits, you agree to assume final responsibility over resolving the matter with the lodging facility, activity vendor, or concessionaire. We can only cancel reservations that were originally made through our company.

If you submit an online reservation order form via our website, our office will send an e-mail confirmation within 48 hours except for reservation orders placed on Fridays or during a weekend, in which case you will receive an e-mail confirmation on the following Monday. The e-mail confirmation will be sent to the address that you provide on the online reservation request form. If you enter an incorrect e-mail address, then we will make an effort to confirm the reservation with you via telephone or postal service. However, if you provide an incorrect e-mail address on the reservation form and our office is unsuccessful in confirming the reservations by telephone or mail, you agree to not hold National Park Travel responsible. Once a reservation is completed, you may reply to the e-mail confirmation to request changes or cancellations. If you fail to select a specific lodging option, then we will automatically default your selection to "Any Location at the Park". You are responsible for reviewing the online order carefully for accuracy before clicking on the button titled "Click Here To Process Your Reservation", which submits your reservation order.

In addition, all reservations made by phone will receive an e-mail confirmation that includes a description of the reservation, any deposits charged by the lodging or activity vendor, check in and check out times, rates per child and adult, and other specific details. As a customer of National Park Travel, you agree to assume responsibility for confirming the accuracy of the reservations described in the e-mail confirmation.

National Park Travel shall not be liable to a customer for any loss or damages resulting from any action or lack of action by a lodging or activity vendor, accidents, inclement weather, acts of God, or other causes beyond the reasonable control of National Park Travel. National Park Travel's liability to any customer, if any, shall in no event exceed the total amount customer paid to National Park Travel as the reservation fee for its services.

Our reservations center is open Monday through Friday. By contacting our office and requesting that we make lodging, activity, or tour reservations on your behalf, you are authorizing National Park Travel to charge your credit card the non-refundable 10% reservation fee, and agree to all of the terms on this page. In addition, you authorize National Park Travel to provide your credit card information to the lodging or activity vendor to secure the reservation via an advance deposit or credit card guarantee based on the vendor's policies.

Reservations can be made online 7 days a week, 24 hours a day by completing an online reservation form on our website. When you submit an online reservation request form through our website, you will receive an e-mail confirmation letter within 48 hours of submitting the reservation request form unless it is submitted on a Friday, Saturday or Sunday in which case a confirmation letter will be e-mailed on the following Monday. By clicking the submit button to send your reservation order, you are authorizing National Park Travel to make your reservations and charge your credit card for the non-refundable 10% reservation fee. In addition, you are aware of and agree to all of the terms on this page.